• Customer Service Co-ordinator – ELP467

    My fantastic client based in Stonehouse, Gloucester is currently recruiting for Customer Service Co-ordinator to join their team on a permanent basis.

    This is a fantastic opportunity to join a global medical research company who focus on strong customer orientation and innovative, top quality product solutions.

    Responsibilities/Duties;

    -Sales order processing, including standard, call-off and scheduled order types.

    -First point of contact for customer-service enquiries, co-ordination of queries ensuring all stakeholders are kept informed.

    -Co-ordination with Hauliers.

    -Development of product knowledge to support the field-based team when offering alternate products.

    -Handling customer complaints.

    -Proactively updating related parties with lead times until fulfilment of orders.

     

    Candidate Attributes;

    -Previous customer service experience

    -Excellent telephone manner

    -Ability to pick up new systems

     

    Hours- Monday- Thursday 9am-5pm, Friday 9am-4pm

     

    Salary- Up to £22,000


Working Hours



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