• Customer & Data Analysis Administrator - ELP294

    My fantastic client based in Dursley are currently recruiting for a Customer & Data Analysis Administrator to join their expanding team on a permanent basis.


    The Customer Service role is a vital part of the Supply Chain team ensuring that customers are receiving the highest quality of service. By creating strong relationships with customers and colleagues the Customer Service team is a vital resource in helping to maintain grow the company’s reputation.



    -Monitoring of orders placed and liaison with third party warehouses to ensure that orders are being delivered as per the expected schedule.

    -Notifying key customer contacts of any potential supply issues and agreeing corrective action.

    -Use of customer portals to track delivery performance, identify issues and report back.

    -Monitor order forecasting spreadsheets to ensure minimal delays with upcoming orders.


    Candidate Attributes;

    -Previous customer service experience ideally within FMCG environment

    -Strong attention to detail

    -Ability to build strong relationships

    -Strong IT skills, especially within Excel

    -Good telephone communication skills

    -Methodical and thorough approach to work


    Hours – Monday to Friday 9am-5pm


    Salary- Up to £23,000



Working Hours

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