• Customer & Data Analysis Administrator - ELP294

    My fantastic client based in Dursley are currently recruiting for a Customer & Data Analysis Administrator to join their expanding team on a permanent basis.

     

    The Customer Service role is a vital part of the Supply Chain team ensuring that customers are receiving the highest quality of service. By creating strong relationships with customers and colleagues the Customer Service team is a vital resource in helping to maintain grow the company’s reputation.

     

    Responsibilities/Duties;

    -Monitoring of orders placed and liaison with third party warehouses to ensure that orders are being delivered as per the expected schedule.

    -Notifying key customer contacts of any potential supply issues and agreeing corrective action.

    -Use of customer portals to track delivery performance, identify issues and report back.

    -Monitor order forecasting spreadsheets to ensure minimal delays with upcoming orders.

     

    Candidate Attributes;

    -Previous customer service experience ideally within FMCG environment

    -Strong attention to detail

    -Ability to build strong relationships

    -Strong IT skills, especially within Excel

    -Good telephone communication skills

    -Methodical and thorough approach to work

     

    Hours – Monday to Friday 9am-5pm

     

    Salary- Up to £23,000

     

     


Working Hours



What to do next...

If you would like to apply for or register an interest in this vacancy please fill in the form on this page and remember to include your current CV if we do not currently have it on file.


Apply Now

If you would like to apply for this position, please enter your details and we will contact you to discuss your suitability.

- can we contact you regarding similar roles?
- can Anderson Recruitment keep in touch?

Add your CV