• Case Manager- Healthcare Plan - ELP179

    My fantastic client based in Tewkesbury are currently recruiting for Case Managers to join their team on a permanent basis.

    This opportunity would suit candidates who have a medical, fitness or well-being background and are able to show a strong sense of empathy on the phone whilst being able to investigate and fact find on each individual case.

    Responsibilities/Duties;

    -Establish the current reason for ill health/injury and identify any underlying cause or contributory risk factors.

    -To gather sufficient information from the member via assessment process.

    -Communicate effectively the issues associated with the current episode of ill health/injury and how they can personally address the risk factors.

    -Access the most appropriate treatment intervention via the NHS or private sector for the medical condition.

    -Source appropriate treatment providers whilst adhering to the guidelines outlined.

    -Ensure that costs are managed to ensure they are fair and appropriate and no greater than regional averages.

    -Develop and maintain relationships with both internal and external customers.

     

    Candidate Attributes;

    -Previous office experience.

    -Confident telephone skills with ability to be empathetic.

    -Demonstrate analytical and problem-solving skills.

    -Experience within a medical, fitness or wellbeing environment.

     

    Hours- Monday to Friday, hours between 8am-5.30pm on a shift basis

     

    Salary- Up to £30,000 depending on experience.

     


Working Hours

Monday to Friday, hours between 8am-5.30pm on a shift basis



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