My fantastic client based in Mitcheldean are currently recruiting for a Credit Control Administrator to join their team on a permanent basis.
The successful candidate will be part of the credit control team supporting the Collections Manager and will manage and maintain the smooth running of all services relating to Credit Control.
-Manage client accounts and provide responses to additional communication received by those clients.
-Manage payments that are received daily by applying correctly to the client account the payment is intended for and dealing with erroneous payments received as appropriate.
-Manage the inbox that is used for payment confirmation and apply remittances received appropriately.
-Ensure all debts are managed as per the Company targets/guidelines
-Action the overdue credit control process, chase procedure letters
-Collect overdue debt promptly
-Raise debtors’ payments and action once authorised when necessary
-Monitor and manage disputed invoices with the aim to resolving promptly to reduce negative impact with our Partners
-Manage suspense accounts and ensure the timely re-allocation and transfer of funds received to reduce negative impact throughout the business
-Strong customer service experience
-Experience in collections or credit control is desirable
-High levels of accuracy and attention to detail
-Work well under pressure and to tight deadlines
-Excellent telephone manner
Hours- Monday to Friday 9am-5pm