Perfect entry level office opportunity for our client in Cheltenham who is currently recruiting for a Collections Advisor to join their fun and vibrant team on a permanent basis. No experience is needed as full training will be provided!
This role would be suitable if you have strong customer service skills, ideally already experienced within an office environment, however this would also be suitable for an individual from industries such as hospitality/retail seeking to gain office experience as full training will be provided.
- Make contact with customers on a day to day basis advising of money owed
- Obtain payment to clear the balance owing or to obtain information to set up a payment arrangement
- Explain collection process and raise queries to clients
- Self-motivated and able to work within a team environment
- Confident on the telephone
- Willing to learn and adapt to feedback
- Experience of in a customer service environment
- Excellent communication skills
- Good organisation skills and be task driven
Salary – £18,000 rising to £18,500 after completion of probation + Bonus!
Hours - Monday to Thursday, 9am-5.30pm, Friday 8.30am-5pm