• Collections Advisor – ELP298

    My client based in Cheltenham is currently recruiting for a Collections Advisor to join their fun and vibrant team on a permanent basis.


    The successful candidates will be confident and outgoing with previous customer service experience which can be in the office environment or within retail and hospitality.



    -Make contact with customers on a day to day basis advising of money owed

    -Obtain payment to clear the balance owing or to obtain information to set up a payment arrangement

    -Explain collection process and raise queries to clients


    Candidate Attributes;

    -Self-motivated and able to work within a team environment

    -Confident on the telephone

    -Willing to learn and adapt to feedback

    -Experience of working in a call centre or customer service environment

    -Excellent communication skills

    -Good organisation skills and be task driven


    Salary – £18,000 rising to £18,500 after probation + Bonus!


    Hours- Monday to Thursday, 9am-5.30pm, Friday 8.30am-5pm


Working Hours

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